The player has deposited money into his account, but it took longer than usual to credit it to his account. The player is dissatisfied with the bonus policy and RTP as well. Unfortunately, we couldn’t help with any of these problems.
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- As a licensed and regulated online casino, we adhere to stringent standards to ensure a fair and transparent gaming environment.
- The complaint was closed as the player stopped responding.
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Consequently, we had been forced to close the complaint as ‘unresolved’, negatively affecting the casino’s rating. On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent. Based upon our estimates and collected information, we consider Betor Casino a medium-sized online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn’t have any complaints whatsoever).
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We rejected the complaint because the player didn’t respond to our messages and questions. In our review of Betor Casino, we read and assessed Terms and Conditions of Betor Casino in-depth. We did not discover any rules or clauses that we deem unfair or predatory. This is a good sign, as rules of this nature could possibly be employed to avoid paying out winnings to players. To determine a casino’s Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino’s T&Cs, complaints from players, estimated revenues, blacklists, and many others.
